Practice standards.

Ivybridge Counselling operates as a sole trader. Ifra Khan is personally responsible for the practice. The trading address is 3 Ernald Ave, London, E6 3AL, United Kingdom.

The practice is registered for self-assessment with HM Revenue and Customs and meets all UK tax obligations applicable to a sole trader.

The practice is registered with the Information Commissioner's Office. Personal data is processed in line with the UK GDPR and the Data Protection Act 2018. Counselling-related personal data is treated as special category data under Article 9 of the UK GDPR with additional safeguards.

The practice maintains active registration with the ICO. Contact: ico.org.uk · 0303 123 1113.

Payments are processed by Stripe Payments UK Ltd, authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (EMR 2011) and the Payment Services Regulations 2017 (PSR 2017). BACS Direct Debit is operated under the scheme run by Pay.UK and protected by the Direct Debit Guarantee.

Engagements are governed by the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including statutory cooling-off and information rights.

I work within the professional standards expected of UK counsellors, including ethical practice, scope-appropriate referral, and ongoing professional development.

I take regular monthly clinical supervision with a senior practitioner, in line with UK counselling practice. Supervision discussions are anonymised and held under a separate confidentiality agreement.

The practice carries professional liability and indemnity insurance through a UK insurer specialising in counselling practice cover. Evidence of cover is available to clients on reasonable request.