Accepting new clients
(G)Please read first

Before you reach out.

A short page about what this practice does and doesn't offer, and where to turn if a different kind of support would serve you better.
(G.1)What this practice provides

Ivybridge Counselling is a structured counselling practice for adults moving through life transitions, relationship change, and family adjustment. Engagements are scoped to a defined number of sessions and a fixed total fee, paid in full at booking.

It is not a crisis service. It is not a clinical psychiatric service. It is not a service for acute mental-health presentations that require specialist treatment, medication management, or hospital-based care. Sessions are conversation-led and reflective; they are not a substitute for any of the above.

(G.2)If you are in crisis

If you need urgent support right now.

If you are in immediate crisis, experiencing thoughts of self-harm, or feel unable to keep yourself safe right now, this practice is not the right place to reach out. Please contact one of the following without delay:

  • Samaritans — 116 123 (free, 24 hours, every day)
  • NHS 111 — mental health crisis support, available 24 hours
  • Your GP — for urgent mental health concerns
  • Emergency services (999) — if you are in immediate danger

These services exist specifically for crisis support. Reaching them is the appropriate step.

(G.3)When other support may serve you better

If your situation involves longer-term mental health needs that sit outside the scope of structured transitional counselling — for example a clinical condition requiring specialist treatment, a need for medication review, or care that needs a multidisciplinary clinical team — please speak with your GP about appropriate qualified referrals.

Acute, very recent bereavement is often best supported by a bereavement-specialist organisation in the early weeks; Ivybridge tends to be a closer fit for the longer adjustment that follows. If your situation is heavily focused on a couple or family dynamic in real time, a relationships service such as Relate may be more appropriate than individual counselling.

If you're unsure which kind of support fits, the Discovery Conversation is a good place to think it through together. I'll say honestly if a different provider would serve you better.

(G.4)Useful UK resources
  • Samaritans — 116 123 · samaritans.org
  • Mind — mental health information and support · mind.org.uk
  • NHS Talking Therapies — self-referral via your local service · nhs.uk/talk
  • Cruse Bereavement Support — 0808 808 1677 · cruse.org.uk
  • Relate — relationship counselling · relate.org.uk
  • BACP find-a-therapist — bacp.co.uk/search/Therapists
  • Hub of Hope — local mental health support directory · hubofhope.co.uk